1. Water Everywhere, Everyday
The United Nations' theme for World Water Day 2011 is "Water for Cities." In Penang, Perbadanan Bekalan Air Pulau Pinang (PBAPP) continued to supply potable water efficiently, not only in the city of George Town, but in all rural areas throughout Penang as well. Since water is needed for life everywhere, everyday, this is the primary corporate social responsibility (CSR) for the PBA Group of Companies. The main key performance indicator (KPI) for us was providing 100% urban water supply coverage and 99.7% rural supply coverage in Penang.
2. Providing for the Poor
For the benefit of very low-income households in Penang, PBAPP has been providing tariff rebates and "interest-free loans" for water supply connections. Under the "kampung loans" programme, 231 households received interest-free loans totaling RM279,186.62 from PBAPP for water connections in 2010. The maximum income of these households was RM1,000 per month; and they were eligible for interest-free loans of up to RM1,500 each, payable by installment via water bills. PBAPP also waived all deposits, including trunk mains contributions for "kampung loan" connections. Under its tariff rebate programme, PBAPP provided two categories of support to 100 households in 2010. The monthly income of these households was not more than RM460 per month. The beneficiaries were recommended by the Penang State Welfare Office or District Offices; and endorsed by the State Economic Planning Unit.
3. Continuing to Go Green
To date, the environmental management systems at four PBAPP water infrastructure facilities have been certified to international IS0 14001:2004 standards. The Teluk Bahang Dam, Air Itam Water Treatment Plant, Batu Ferringhi Water Treatment Plant and the Waterfall Treatment Plant have been essentially branded as "green" water supply facilities. As part of its commitment towards continuous improvement, PBAPP is seeking additional green certifications for all its key water installations in Penang.
4. High Rise Inspections
In response to requests from the occupants of high-rise buildings, PBAPP has also commenced inspections of rooftop tanks in high-rise buildings. The conditions of the tanks and internal reticulations systems that may affect water quality. In 2010, PBAPP carried out inspections at 66 buildings, primarily properties owned by government departments and government-linked corporations. The findings of the inspections were forwarded to the respective management corporations.
5. Honouring Penang's Squash Queen
On 5 August 2010, the international squash centre in Bukit Dumbar that was built by the Penang Water Authority (the predecessor of PBAPP) in 1985 was renamed as the Nicol David International Squash Centre. It was in this centre that Dato' Nicol first picked up a squash racket in 1989. She has since won 5 World Open titles and is the reigning No.1 in women's squash. In a special ceremony witnessed by Dato' Nicol, her family and friends, Penang Chief Minister and PBAHB Chairman Y.A.B. Lim Guan Eng said: "Dato' Nicol has shown the world who she is and what she can do. In doing so, she has shown thousands of people all over the world what Penang and its people can do. So, today, Penang is today giving her something back for all the good that she has done us, and on our behalf."
6. Sponsoring Sports
In 2010, PBAPP contributed RM250,000 to the State Sports Committee to help finance the development of sports in Penang, including football, badminton and sepak takraw.
7. Hosting an International Dragonboat Festival
More than 2,000 dragonboat rowers took to placid and picturesque waters of the Teluk Bahang during the Penang International Dragon Boat Festival 2010 held on 24 July to 25 July 2010. Besides being a mainstay in Penang's annual sporting and cultural calendar, the event also attracts tourists and is recognised as a major state tourism event.
8. Supporting Eco-Tourism in Teluk Bahang
In 2010, PBAPP supported the Penang State Government's "Green State" programme by leasing 17.4 ha of land near the Teluk Bahang Dam for the development of an eco-friendly fun theme park. The land was leased to a Penang-based company called Sim Leisure to develop "ESCAPE", a RM100 million theme park that will be located about 3km away from Penang's Batu Ferringhi tourist belt. The managing director of Sim Leisure, Sim Choo Kheng, said his company had been involved in similar projects in Middle-Eastern countries.
9. Water Awareness and Conservation
As Penang is a small water-stressed state with limited raw water resources and unlimited potential for growth, PBAPP promotes wise usage of water in households. Penang is the first state to introduce Water Conservation Surcharge (WCS) as one of the efforts to curb excessive use of tap water by domestic consumers. It aims to encourage households, to reduce their per capita domestic consumption from 286 liters per person per day in 2009 to 233 liters per person per day by 2011. PBAPP's sustainable water supply programme in 2010 included the sponsorship of projects undertaken by Water Watch Penang (WWP) to promote water awareness and conservation. WWP is a non-government organisation and it carries out projects that help to focus public attention on the urgent need to save water at home.