Corporate Highlights


A PBAPP project to re-cycle water treatment plant residue won the Penang State Innovation Award 2016 (Non-ICT Category) on 28/11/2017. This “green” project involves the conversion of the residue at the Sungai Dua Water Treatment Plant (Sungai Dua WTP) into a value-added material that may be used in clay brick production.

PBAPP also won the “Innovation Award Runner-Up” trophy for this project at the “International Greentech & Eco Products Exhibition & Conference Malaysia (IGEM) 2017” event in the Kuala Lumpur Convention Centre (KLCC) on 13/10/2017.

PBAPP launched an innovation project called “Conversion of Sungai Dua WTP residue into Clay Bricks” in 2009. Following various project innovation processes and tests, PBAPP has successfully produced “safe” clay bricks using water treatment plant residue. The clay bricks that PBAPP made (using Sungai Dua WTPR as a plasticizer) are non-toxic, inert and “safe” in terms of corrosivity, ignitability and reactivity. Moreover, the strength of the bricks, as building materials, complies with the Malaysian standard (MS 76:1976) and the European standard (BS EN771-1:2003) for clay bricks.


8 December 2017

Perbadanan Bekalan Air Pulau Pinang Sdn Bhd’s (PBAPP’s) Central Water Laboratory received the “IKM Laboratory Excellence Award 2017” from Institut Kimia Malaysia (IKM–Malaysian Institute of Chemistry) on 8/12/2017 at the Sime Darby Convention Centre, Kuala Lumpur.

IKM hands out the award exclusively to laboratories that “comply with the MS ISO/IEC 17025:2005 accreditation and that have achieved competency in the practice of analytical work”.

PBAPP’s Central Water Laboratory is accredited to MS ISO/IEC 17025:2005, the Laboratory Accreditation Scheme of Malaysia (SAMM), for the testing of raw water, settled water and treated water. Located in the Sungai Dua Water Treatment Plant (WTP) in Seberang Prai Utara, the Central Laboratory is part of the Package 12 treatment plant works that was officially opened by YAB Tuan Lim Guan Eng on 3/6/2016.

MSOSH Gold (Class II) Award for Batu Feringghi Water Treatment Plant.

24 August 2017

PBAPP’s Batu Feringghi Water Treatment Plant earned the “Gold (Class II)” award (utilities sector) from the Malaysian Society for Occupational Safety & Health (MSOSH), for recording Zero (0) “dangerous occurrences”, accidents and “lost time injury” at this water treatment plant during the year of evaluation.

Located on a hillside overlooking the Batu Ferringhi beachfront, the Batu Ferringhi Water Treatment Plant was commissioned in the year 2000 to treat raw water from the Teluk Bahang Dam. With 28 No. of workers and maximum treatment capacity of 120 million litres per day (MLD), it produces potable water that is distributed to the north-western coastline areas of Tanjong Bungah, Batu Ferringhi and Teluk Bahang on Penang Island.

ASEAN Federation of Engineering Organisations (AFEO) Awards 2015

Perbadanan Bekalan Air Pulau Pinang Sdn Bhd (PBAPP) received two awards at the 33rd Conference of the ASEAN Federation of Engineering Organisations (CAFEO) on 25 November 2015.

ASEAN Federation of Engineering Organisations (AFEO) Engineering Award

The ‘ASEAN Outstanding Engineering Achievement Project Award’ (2015) was conferred upon PBAPP for its engineering achievements at the Sungai Dua Water Treatment Plant (Sungai Dua WTP) in Seberang Perai. This award recognises outstanding engineering achievements in ASEAN countries. Its citation states: ‘The basis for this award shall be an engineering achievement that demonstrates outstanding engineering skills, that have made a significant contribution to the engineering process and the quality of life in ASEAN.’

ASEAN Federation of Engineering Organisations (AFEO) Honorary Member Award

The second AFEO award for PBAPP is the conferment of the ‘AFEO Honorary Member’ upon PBA Holdings Bhd and PBAPP Chief Executive Officer Dato’ Ir. Jaseni Maidinsa. This award is given to persons ‘who have rendered outstanding services to the engineering profession, the institution and/or the nation.’ Dato’ Ir. Jaseni has served in PBA, PBAPP and PBAHB for 30 years.  
PBAPP and PBAHB CEO Dato’ Ir. Jaseni Maidinsa (left) receiving the ASEAN AFEO Award for the Sungai Dua Water Treatment Plant.
Dato’ Ir. Jaseni Maidinsa (centre), senior PBAPP managers and engineers with the two ASEAN AFEO awards won by PBAPP.



PBAPP was named as Malaysia’s ‘Water Services Operator of The Year” in the inaugural KeTTHA Industry Awards (KIA) ceremony organised by the Ministry of Energy, Green Technology and Water (KeTTHA) on 21 November 2013.

PBAPP also received the inaugural “Efficiency Award” in the water industry category, scoring a memorable “double” for Penang in the field of sustainable water supply management.



NRW represents water loss in the water supply Industry. The reduction of NRW is important because less water loss means more water availability for consumers. NRW percentage is regarded worldwide as a key performance indicator in the water supply industry. To put it simply, a water supply operator with a low NRW percentage is generally regarded to be an efficient water supply operator.

In 2013, PBAPP recorded a NRW percentage of 18.2% for Penang, as compared to the national average of 36.6%, as reported in the Malaysia Water Industry Guide 2013.

In short, Penang’s NRW percentage was less than half of the national average. It was also the lowest amongst all the states in Malaysia. In fact, since PBAPP was incorporated in 1999, Penang’s NRW percentage has consistently been the lowest in Malaysia.

Accordingly, in 2014, PBAPP was appointed by the Japan International Cooperation Agency (JICA), to serve as the lead organisation for the implementation of the JICA Partnership Programme on “NRW (Non Revenue Water) Reduction Technology Training and Capacity Building in Malaysia”.

The aim of this project is for PBAPP to acquire the latest Japanese technology in NRW management to further reduce water loss In Penang. A team of PBAPP engineers and technicians will be trained to serve as NRW lecturers. Once this team is ready, PBAPP will then provide NRW reduction training for other water supply operators throughout Malaysia, with endorsement from the Ministry of Energy, Green Technology and Water (KeTTHA).

The duration of the project is from 1 January 2014 – 30 November 2016. JICA will provide a partnership grant of RM1.6 million for expenses while PBAPP will allocate the land for the ‘training field” and appoint a team of lecturer trainees. PBAPP will also provide the training facilities at the Penang Water Services Academy (PWSA).

JICA has also appointed Tokyo Suido Services, or TSS, to work directly with PBAPP on this project. TSS has helped Tokyo to achieve 3.3% NRW.

On 18 March 2014, JICA, PBAPP and TSS signed an agreement to formalise the partnership programme, witnessed by the Chief Minister of Penang, YAB. Tuan Lim Guan Eng and the Consul-General of Japan, H.E. Mr. Ryuji Noda.



Together with PDAM Tirta Musi Palembang, PBAPP won the international “WaterLinks” Award for “Best Water Operator Partnership (WOP)” in 2011.

WaterLinks represents the International Water Association (IWA), the Asian Development Bank (ADB), and the United States Agency for International Development (USAID). USAID has been implementing initiatives in Asia through its Environmental Cooperation-Asia (ECO-Asia) projects.

The WOP project is one of ECO-Asia’s key water supply initiatives. As a participant, PBAPP has been sharing its best practices and core competencies with PDAM Tirta Musi, the water supplier for the province of Palembang in Indonesia since December 2009.

The initial target for the partnership was to improve water supply services to 40,000 residents. At the point of initiation, more than 70% of these residents had intermittent water supply for 10-12 hours daily.

By focusing on non-revenue water (NRW) management and capacity development, PBAPP helped PDAM Tirta Musi to improve continuous water supply and increase access to safe drinking water for the benefit of 150,000 residents; and water supply availability has been upgraded to 24 hours a day.

A total of 80 PDAM Tirta Musi personnel were also trained by the Penang Water Services Academy (PBAPP’s sister-company that specialises in water industry training services).

Penang Green Office Certification by the Penang Green Office Council




2011 Penang State Level Safety Week 2011
Video Presentation on Safety
Best Video and Best Director
2006 Gold ( Class II ) – OSH Awards
by the Malaysian Society for Occupational Safety & Health
2001 MWA Outstanding Water Award for Management 2001
by the Malaysian Water Association
2001 Silver Award – OSH Awards
by the Malaysian Society for Occupational Safety & Health




  • By avoiding rationing in Penang, PBA Holdings Bhd (PBAHB) recorded an 8.8% increase in revenue.
  • The 17th AGM of PBA Holdings Bhd approved a final dividend of 4.5% for the financial year ending 31/12/2016. PBAHB shareholders will receive a total dividend of 8.0% for 2016.

PENANG, Tuesday, 23/5/2017: PBA HOLDINGS BHD (Stock reference: PBA – 5041) reported a revenue of RM326.7 million for the 2016 financial year. This represents an increase of 8.8% year-on-year in comparison with the 2015 revenue of RM300.3 million.

By continuing to sustain Penang’s record of ‘no water rationing’ during a Super El Niño year, PBA Holdings Bhd (PBAHB) successfully increased its proceeds from the sale of water in the State of Penang. In 2016, PBAHB ‘sold’ an average of about 827 million litres per day (MLD) as compared to 813 MLD in 2015.

PBAHB’s primary subsidiary, Perbadanan Bekalan Air Pulau Pinang Sdn Bhd (PBAPP) also worked hard to manage costs, and managed to convince the Inland Revenue Board (Lembaga Hasil Dalam Negeri) to grant an extension in reinvestment allowances for completed water projects in Penang. This tax initiative provided PBAHB with about RM7.1 million in corporate tax refunds.

With these positive developments, PBAHB recorded a profit after tax (PAT) of about RM61.8 million in 2016.

In continuing to reward shareholders, the PBAHB Board of Directors proposed a 4.5% final dividend payout for 2016. This brought the total dividend payout for the year to 8.0%, reflecting a 1.0% increase over the 7.0% total dividend payout for 2015.

This final dividend payout was approved during PBAHB’s 17th annual general meeting (AGM) today.

Taking into account interest income, PBAHB recorded a profit before tax (PBT) of 44.770 million. Tax expense amounted to RM6.770 million, resulting in a PAT of RM38.00 million.  


As such, about RM13.2 million of PBAHB’s PAT of RM61.8 million will be paid out as dividends to 8,961 shareholders. Almost all of the remaining RM48.6 million will be allocated towards funding critical water supply projects in Penang in 2017.

Among the key projects that will be funded by the 2016 PAT is the laying of a 3rd submarine treated water pipeline from Butterworth to George Town.

This new submarine pipeline will increase PBAPP’s capacity to deliver treated water from the Sungai Dua Water Treatment Plant in Seberang Prai to rapidly developing areas on Penang Island. It will also ‘back up’ the 1st submarine pipeline that was commissioned in 1973, and which has almost reached the end of its design life.

In other words, the 3rd submarine pipeline project, with a design capacity of 350 million litres per day (MLD) will enhance Penang’s assurance of ‘no water rationing’ on Penang Island, especially during prolonged dry seasons.

Other projects that will be funded by the 2016 PAT include new 900mm pipelines from Jalan Chain Ferry to Permatang Pauh in Seberang Prai Utara; from Bukit Dumbar to Jalan Yeap Chor Ee and Jalan Mesjid Negeri on Penang Island; and from Kampung Genting to Bukit Penara in Balik Pulau.

Part of the funds will also be allocated for the development of a Water Supply Command Centre in the Sungai Dua Water Treatment Plant; and the upgrading of PBAPP’s geographical information system (GIS) to enable more efficient monitoring of Penang’s water supply systems.  


It has been about 8 years since the present Board of Directors was appointed to direct PBAHB and PBAPP.

In these 8 years, Penang’s water demand increased by about 11.2%, from 744 MLD in 2008 to 827 MLD in 2016. At the same time, the number of registered water consumers in Penang increased by about 23.9%, from 476,179 consumers in 2008 to 598,797 consumers in 2016.

Meanwhile, in the first quarter of 2017 alone, new projects with a total investment value of about RM643 million were announced in Penang, by local and international companies such as Aemulus, Industrialised Building Systems, the Penang Automation Cluster, ViTrox, Pentamaster, Walta and Luxsoft.

The abovementioned facts and figures outline the prospects of PBAPP and PBAHB towards 2020.

Nevertheless, with a geographical footprint of only 1,048, Penang is a water-stressed state with limited raw water resources.

On its part, PBAPP will intensify its water demand management initiatives in Penang to reduce high per capita domestic consumption, so as to ensure water supply sufficiency towards 2020.

However, the Federal Government must also play its role.

The Federal Government assumed responsibility for regulating water supply services at national-level, with the implementation of the Water Services Industry Act (WSIA 2006). It has also agreed to implement new raw water resource projects for Penang under the National Water Services Restructuring Initiative (NWSRI).

As such, to ensure continuous good water supply services in Penang and the Northern Corridor Economic Region (NCER), the Federal Government should:

  • Stop logging in Ulu Muda which is affecting the quantity and quality of water available from Sungai Muda;
  • Implement the Sungai Perak Raw Water Transfer Scheme (SPRWTS) to address the raw water needs for North Perak and Penang until 2050; and
  • Avoid further delays to the Mengkuang Dam Expansion Project (MDEP).